Hey Y'all,
This is the busiest time of the year at the Catch. I remember our very first Christmas Eve ten years ago in Johns Creek. We arrived at work at the regular time, received our fish delivery at the regular time, looked at a couple of special orders we had taken, and got started setting our cases.
After about 30 minutes, a crowd starting pouring in the door - more people than had been to our little store all year long - combined. And it lasted all day. We never even got to properly set up our cases - and back then we only had 2!
There were three of us there to wait on people who were yelling out what they wanted to buy since there was no real display set up for them to choose from. We started piling fish up in the seafood cases and did our best to handle the hoards of customers. Needless to say, we were totally unprepared. It makes my stomach hurt to think about it even now.
Things have gotten a bit more organized since then. Every year we try to be a little bit better and after all this time, we should be close to mastering it.
AND THEN CAME COVID.
Who knows what this year will be like? We are still having to limit interaction with customers and allowing only a limited number of people in the store. I can't have crowds of people waiting outside and gathered around the refrigerated trucks like has happened in years past. I hope everyone will be patient with us as we come up with some strategies to get you exactly what you need while keeping everyone safe.
HOW TO ORDER
Call the store where you intend to pick up your order. If you are picking up at Milton, call 678-691-3064 and press Option 2. Even better is to start an email conversation by emailing Sara@kathleenscatch.com.
If you are picking up at Johns Creek, call 678-957-9792 and press Option 2. Or email kathleen@kathleenscatch.com and we can put your order together that way.
Email is the best way to spell out exactly what you want. And if you have questions, we are happy to answer them through email which would make sure that there were no misunderstandings. Also this will give us an easy way to contact you to make any necessary changes.
HOW TO PAY
This year we are going to collect payment in advance whenever possible over the phone. That way, when you pick up your order you will not have to come inside to pay. We will be advising you on how to pay as we organize your order via phone or email. And once we get your order we will let you know how to pick it up.